Our comprehensive approach to patient care focuses on YOU. Our goal is to provide you with exceptional care at every point of service. We’ll make sure we keep you informed throughout the process and we encourage you to ask questions along the way.
Customer service is the essence of our organization—we recognize that the satisfaction and care of our patients takes precedence above all else. We are committed to creating an environment and experience that exceeds expectations and providing patients with care that is focused on getting them back to their lives as quickly as possible.
As an organization, we are committed to becoming active, contributing members of the Washington, DC community. We built our office with the convenience of our patients in mind, offering televisions and computers in every room.
Wireless internet is available for patients to use on their own devices.
Our Mission, Vision, and Values
Metro Immediate Care is committed to outstanding patient care. We strengthen this commitment through ongoing initiatives to improve the patient experience and a company culture that puts people first. These principles are supported by our mission, vision, and value statements, which we work hard to align with our everyday activities and our future goals. We use applicable laws, company guidelines, and our best judgment to do the right thing. This allows us to communicate freely, discuss concerns with management, and choose to go above and beyond in serving patients and clients. We believe these freedoms ultimately make our work meaningful and satisfying.